Blog – KLA Group – Denver

This year’s success is hidden in these numbers

It’s that time of year again when we all turn to goal setting. And it’s not just because it’s the beginning of the year and people are setting New Year’s resolutions to

12 Days of Christmas with a Sales Rep

It’s become an annual tradition for me to write a parody on a holiday favorite poem or song. This year’s pick is the endless song, “The 12 Days of Christmas.” Like the

Share Your Good News!

We manage social media on behalf of a number of our clients and one thing we always tell them is to share their good news! Everyone loves to hear good news.

10 Tips to Avoid Stealing Your Sales Reps’ Spotlight

When a salesperson invites you or any other company expert to a prospect meeting, your goal should be to pitch in when your expertise is needed and avoid the temptation to hog

Scour LinkedIn before setting up a sales meeting

13 Tips to Close End of Year Sales Fast

It’s November! For most sales reps and sales managers that means it’s crunch time for achieving your sales goals. With just weeks left in the year, you need to close sales fast,

KLA Group works with clients to get more customers through the areas of lead generation, prospecting, and hiring. We achieve results through both training and consulting services, depending on whether a client

Keep your emails brief

A New Strategy to Improve Email Quality and Response Rates

At my company, we just recently upgraded to Microsoft Office 365® and, so far, I couldn’t be happier with the transition. The new products seem to be improving my team’s productivity and

[Video] Think like a politician

With all of the corruption in politics these days, it might seem weird to read this advice: Think more like a politician. Now, that doesn’t mean you should deceive prospects or fail

Increase your Sales Closing Rate

6 Email Personalities to Avoid if You Want People to Like You

For those of us who have been in sales for longer than a decade, it’s easy to sometimes long for the days when customers waited until they met you (or conducted several

[Video] The Sales Management by Assumption Mistake

When business owners hire senior sales reps, they often make a dangerous assumption: Because of their previous experience, those reps require minimal training and can simply be turned loose to deliver big

Paint the picture of your ideal sales referral

Questions with Kendra: Yay or Nay? Intentional Voicemail Disconnects

Q: Freddie has been reading our Email PowerProspecting eBook and when I followed up with him, he posed this interesting question: What are your thoughts on the voicemail approach of disconnecting in the

Is Your Email Prospecting Hyper-Focused or Haphazard

Recently, I had a conversation with a client that echoed an increasingly common refrain I’ve been hearing from salespeople and sales managers. “Kendra,” the client started, “we’ve been executing email prospecting for

[Video] Email your prospects where they live

If you’re not segmenting email campaigns based on where prospects live, I’ve got bad news for you: Your response rates are probably suffering. The reason? As I explain in the video below,

Want to Boost Technology Sales? Incent Your Support Staff

Clues for sales are everywhere, and many times they fall in the lap of someone who is not part of your company’s sales team. While most of these leads are passed along

Turn “NO” Into a Turn On

An sales, we’re often trained to become numb to the word “no.” We hear it at the very start of the sales process and, depending on how our interaction with contacts goes,

Questions with Kendra: How Many Emails are TOO Many for CAN SPAM?

[fc cols=”small-4″] [/fc] Email prospecting is the top sales prospecting strategy. It’s easier and less threatening for contacts to respond than voicemail. However there’s always the legal concern niggling in the back

[Video] 3 Commission Issues that Lose Sales Reps

One of the most common questions that I receive from business owners is why seemingly satisfied sales reps occasionally decide to jump ship. If they truly are satisfied with other aspects of

LinkedIn Self-Promotion: Direct Path to Lost Credibility & Connections

A few weeks ago, as I was sifting through new messages and connection requests in my LinkedIn inbox, I noticed a comment someone had made to a profile update I had posted.

Be Careful What You Send – Email Responses Can Come Back to Haunt You

Let’s face it – on a daily basis, we’re all overwhelmed by email, and in the age of email lists and automated marketing campaigns it’s only escalating. So, it’s natural that we

I love sales!